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Explore DRAINS Licensing

DRAINS is available in various licences and options.

From 30-Day and Annual Subscriptions, to Perpetual and Network (shared) licences, there is a licence to suit everyone.

All new licences include the full suite of current DRAINS functionality.

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Number of Links

Most licences are available in 5, 20, 50 or Unlimited Links.

Subscriptions

Simple recurring payments. Select 30-Day or Annual Terms.

Perpetual Softlock

Access DRAINS without a USB on a single registered device.

Perpetual USB

Pay upfront once, then pay yearly Maintenance thereafter.

Network

Shared access between PCs via Subscription or Perpetual Licence.

All Features

All new licences include the full suite of current DRAINS functionality.

Available Licences

When referred to below, a “link” is a pipe, channel, pump, orifice or weir.

SUBSCRIPTION

30-Day, Annual or Network

Available in 30-Day or Annual Terms in 5, 20, 50 or Unlimited Links options. Network Subscriptions, which are shared between PCs, are available annually for Unlimited Links only.
Starting from just $12/week+GST*, all subscriptions include ongoing updates and software support.

NEW

PERPETUAL SOFTLOCK

Standalone

Available in 20, 50 and Unlimited Links options. Fully-featured with lower upfront and ongoing costs than a USB. Single PC installation only. Maintenance is payable annually and includes ongoing updates and software support. Licence Transfers are available.

PERPETUAL USB

Standalone or Network

Requires a USB Dongle for use. Available for Unlimited Links option only. Standalone (single PC)^ or Network (shared between PCs locally or globally) available. Maintenance is payable annually and includes ongoing updates and software support.

*On a 5-Link Subscription (Annual). ^No longer available for purchase after 31 August 2024. Existing users with active maintenance will continue to be supported.

Not quite sure? Request a quote and tell us a bit about your situation, and we’ll help you assess and compare.

Do you own a DRAINS USB Licence? Exchange it for FREE Perpetual Softlock Licences!

Frequently Asked Questions

Here are some answers to our most frequently asked questions. You can request a quote any time for additional assistance.

What is a DRAINS Subscription, and what options are available?

A DRAINS Subscription is our most flexible and popular software licence. Pay a monthly or annual fee to get access to all features and modules of DRAINS in 5-Link, 20-Link, 50-Link or Unlimited-Link options. Plus, all new releases, updates and software support are included.

We also offer DRAINS Network Subscriptions for when you want to use DRAINS on multiple PCs. One floating seat can be accessed from up to 5 registered PCs. Network Subscriptions are only available on an Annual Subscription.

What is a DRAINS Perpetual USB Licence? (Standalone)

It’s a traditional licence where DRAINS is purchased upfront and Maintenance is then payable annually. DRAINS can be installed and used on multiple devices, however only one user can access DRAINS at a time by plugging in the USB Dongle.

A DRAINS Perpetual USB (Standalone) Licence is only available for DRAINS Unlimited Links. This licence will no longer be available for purchase after 31 August 2024. Existing users with active maintenance will continue to be supported.

What is the new DRAINS Perpetual Softlock Licence?

It is a fully-featured Perpetual Licence with more flexibility and lower upfront and ongoing costs than a Perpetual USB Licence. Each Standalone licence is “software-locked” to a single registered device. No USB Dongle is required.

Compared to a Perpetual USB Licence, the benefits of this newly-released licence include:

  • More flexibility – Available in 20, 50 and Unlimited Links
  • More features – All current features are included
  • Lower upfront* and ongoing^ costs
  • Less IT overhead as annual renewals are automated
  • No USB Dongle required means there is no risk of damage or loss

*When compared to a Perpetual USB licence. ^When compared to a Perpetual USB or Subscription licence. 

Which licence is best for me?

Subscriptions are our most flexible and popular licence. They are available in both 30-Day or Annual terms. Subscriptions have a minimal upfront investment, significantly lower costs to add users during the subscription period, and all updates and software support are included.

Our DRAINS Subscriptions start from just $12/week+GST*, and are a great way to get up and going with DRAINS fast.

Meanwhile, Perpetual Licences require a significant upfront investment to purchase DRAINS, followed by Maintenance paid annually. A Perpetual Licence offers permanent use of DRAINS on a registered device, for the last version installed during the Maintenance period. Higher upfront costs result in lower long-term annual Maintenance fees compared to Annual Subscriptions.

Network Annual vs Network USB – Network licences offer the flexibility of a licence being shared between devices. ‘Network Annual’ licences are subscription licences managed via Watercom’s cloud licence server and have no location restriction as they are instead shared between a pool of 5 registered devices per licence. ‘Local Network USB’ & ‘Global Network USB’ licences are managed by your own IT, require use of 3rd party Thales Sentinel Admin Control Center Software on both server and client, and require a managed VPN to allow remote access to the USB licence out of the office.

*On a 5-Link Subscription (Annual). 

Can I upgrade an existing Perpetual or USB Licence?

Yes. Upgrades can be made at any time during the active Maintenance period in accordance with the following conditions:

  • The minimum fee will be the difference in price between the two Perpetual/USB Licences
  • Additional Maintenance for the upgraded portion of the Perpetual/USB Licence is free until the following Maintenance renewal period
  • No refunds are issued for downgrades, and
  • Any upgrades within the last 90 days of a Maintenance period requires the renewal of the following Maintenance period.

Can I upgrade an existing Annual Licence?

Yes. Upgrades can be made at any time during the active Subscription period in accordance with the following conditions:

  • The minimum fee will be the difference in price between the two Annual Licences, pro-rata to the remaining subscription period
  • No refunds are issued for downgrades, and
  • Any upgrades within the last 90 days of a Subscription period requires the renewal of the following Subscription period.

Can I replace a damaged USB Hardlock?

Yes.

  • Damaged USB Local Hardlocks that are returned to Watercom and need to be replaced will be charged at $300+GST for the USB Hardlock.
  • Damaged Network USB Hardlocks that are returned to Watercom and need to be replaced will be charged at $1,000 +GST for the USB Hardlock.
  • Note that a replacement lock will only be supplied for a full version of DRAINS with active Maintenance. A Legacy USB DRAINS Licence with active Maintenance will first need to be upgraded to a full version of DRAINS.
  • Replacement USB Local Hardlocks will only be available until 30 June 2025.

What if I have lost the USB Hardlock?

The Licensee is responsible for taking out insurance against the loss, theft, disappearance, or failure of a device, that may result in the situation that a USB Hardlock cannot be located (e.g. computer is stolen or no longer functional). A replacement USB Hardlock will cost the full cost of the licence.

Are there additional terms and conditions for licensing?

Yes.

  • Perpetual/USB Licence Maintenance period commences from the date where Watercom issues the Licence to the Licensee. Licences with lapsed Maintenance of more than 2 Maintenance periods can no longer be renewed, but surrendered for an Exchange Credit towards the cost of new Annual or Perpetual Licencing
  • Perpetual/USB Licences will continue to work at the last version that the Licensee has installed during an active Maintenance period on a previously activated Computer
  • Licences are Non-Refundable; however, they can be upgraded or surrendered for Exchange Credit towards new Licences
  • Discounts apply for multiple years of maintenance or subscription paid upfront, plus the current rate is locked in for the period paid
  • Prices are subject to increase annually by up to 5%, and are subject to Licence feature inclusions
  • This Licensing page is to be read in conjunction with the latest Watercom Terms and Conditions which includes the Watercom End User Licensing Agreement and the Watercom Privacy policy.

Have more questions, want to get started, or need help assessing your options? We’re happy to assist.

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